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Dell PowerEdge 6650
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Dell PowerEdge 6650

Error Messages

System messages on the console alert you to a possible operating system problem or to a conflict between the software and hardware. Below is a list of the system error messages that can occur and the probable cause and corrective action for each message.

IMPORTANT - More Information NOTE: If you receive a system message that is not listed below, check the documentation for the application program that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.

 Message  Cause  Corrective Action
Address mark not found. Faulty diskette/CD drive subsystem or hard-drive subsystem; faulty peripheral riser card. Ensure that the diskette/CD drive subsystem, hard drives, and peripheral riser card are properly installed. If the problem persists, replace the diskette/CD drive subsystem. If the problem persists, replace the faulty hard drive. If the problem persists, replace the peripheral riser card.
Alert! Redundant memory disabled! Memory configuration does not support redundant memory. Memory modules installed are not the same type and size in all banks; faulty memory module(s). Ensure that all banks contain memory modules of the same type and size and that they are properly installed. If the problem persists, replace the specified memory modules.
Alert! Unsupported memory or incomplete sets in the following bank(s): Bank x
Amount of available memory limited to 256 MB! OS Install Mode is enabled in the System Setup program. Disable OS Install Mode in the System Setup program
Auxiliary device failure. Loose or improperly connected mouse or keyboard cable; faulty mouse or keyboard; faulty I/O riser card. Check the mouse and keyboard connections. If the problem persists, replace the mouse and keyboard. If the problem persists, replace the I/O riser card.
BIOS Update Attempt Failed! Remote BIOS update attempt failed. Retry the BIOS update.
Caution! NVRAM_CLR jumper is installed on system board. Please run SETUP. Incorrect configuration settings in System Setup program; NVRAM_CLR jumper is installed; faulty system battery. Check the System Setup configuration settings. Remove the NVRAM_CLR jumper.
CD-ROM drive not found. Improperly connected or missing CD drive. Check the interface cable connection to the peripheral riser card. If the problem persists, replace the diskette/CD drive subsystem. If the problem persists, replace the peripheral riser card.
Checking embedded server management firmware. Embedded server management memory may be temporarily corrupted. To clear the embedded server management memory, shut down the system, disconnect the power cords, wait approximately 30 seconds, reconnect the power cords, and then restart the system.
CPU population error! Faulty, improperly installed, or unsupported microprocessor. Ensure that the microprocessors are properly installed and that they have the same level 2 cache size. If the problem persists, replace the microprocessor
CPU VRM Failure/missing/mismatch detected. Faulty, unsupported, or missing VRM(s). Ensure that supported VRMs of the same type are properly installed. If the problem persists, replace the VRM.
CPUs with different level-3 cache sizes detected. Microprocessors with different level 3 (L3) cache sizes are installed. Ensure that all microprocessors have the same cache size and that they are properly installed.
Data error. Faulty diskette, diskette drive, or hard drive. Ensure that the diskette/CD drive subsystem, hard drives, and peripheral riser card are properly installed. If the problem persists, replace the diskette/CD drive subsystem. If the problem persists, replace the faulty hard drive. If the problem persists, replace the peripheral riser card.
Decreasing available memory. Faulty or improperly installed memory modules. Ensure that all banks contain memory modules of the same type and size and that they are properly installed. If the problem persists, replace the specified memory modules.
Diskette drive n seek failure. Incorrect configuration settings in System Setup program.

Faulty or improperly installed diskette drive, or loose diskette/CD interface cable.		 Run the System Setup program to correct these settings.

Ensure that the diskette/CD drive subsystem is properly installed. If the problem persists, replace the diskette/CD drive subsystem.
Diskette read failure. Faulty or improperly inserted diskette. Replace the diskette.
Diskette subsystem reset failed. Faulty diskette/CD drive controller; faulty peripheral riser card. Ensure that the diskette/CD drive subsystem and peripheral riser card are properly installed. If the problem persists, replace the diskette/CD drive subsystem. If the problem persists, replace the peripheral riser card.
Diskette write protected. Diskette write-protect feature enabled. Move the write-protect tab on the diskette to disable the write-protect feature.
Drive not ready. Faulty or improperly inserted diskette. Insert the diskette properly in the diskette drive, or replace the diskette.
Embedded server management error.
Embedded server management memory may be temporarily corrupted.		 Embedded server management is not present. To clear the embedded server management memory, shut down the system, disconnect the power cords, wait approximately 30 seconds, reconnect the power cords, and then restart the system.
Error: DRAC III initialization failure. Faulty remote access card or I/O board. Ensure that the remote access card is properly installed. If the problem persists, replace the remote access card.
Error: DRAC III cannot be used with an add-in video card, system halted. The system supports only the embedded video when using a remote access card. Remove the add-in video expansion card.
Error: DRAC III is not in the correct PCI slot, system halted. The remote access card is not in PCI slot 1. Install the remote access card is not in PCI slot 1.
Error: More than one DRAC III detected, system halted The system supports only one remote access card. Remove the remote access card(s) not in PCI slot 1.
Extended Security Enabled! Extended Security is enabled in the system setup program. Extended Security is enabled in the system setup program.
Failed to copy memory Banks 1 & 2 to Banks 3 & 4 in Mirror mode. Faulty or improperly installed memory modules. Ensure that all banks contain memory modules of the same type and size and that they are properly installed. If the problem persists, replace the specified memory modules.
Gate A20 failure. Faulty keyboard controller; faulty I/O riser card. Replace the I/O riser card.
General failure. Operating system corrupted or not installed properly. Reinstall the operating system.
I/O card parity interrupt at address. Faulty or improperly installed expansion card. Ensure that the expansion cards are properly installed. If problem persists, replace the expansion card.
IMB bus error. Faulty or improperly installed I/O board or microprocessor board. Replace the microprocessor board. If the problem persists, replace the I/O board.
Insufficient number of power supplies detected, system halted. Insufficient power is being supplied to the system; specified power supply is improperly installed, faulty, or missing. Ensure that the power supplies are properly installed. If the problem persists, replace the power supply.
Invalid configuration information - please run SETUP program. Incorrect configuration settings in System Setup program; NVRAM_CLR jumper is installed; faulty system battery. Check the System Setup configuration settings. Remove the NVRAM_CLR jumper. If the problem persists, replace the system battery.
Invalid ESCD Configuration, Resources Reallocated. System configuration data has been ignored. Check the System Setup configuration settings.
Invalid SCSI Configuration; Daughter Card Detected, SCSI cable not present on connector A of the primary backplane. SCSI cable is loose, improperly connected, or faulty. Check the SCSI cable connection. If the problem persists, add or replace the SCSI cable.
Invalid SCSI Configuration; Daughter Card Not Detected, SCSI cable present on connector B of the primary backplane. SCSI channel B cable present; backplane daughter card is not installed. Install the SCSI backplane daughter card.
Invalid SCSI Configuration; SCSI cable not present on connector A of the primary backplane. SCSI cable is loose, improperly connected, or faulty. Check the SCSI cable connection. If the problem persists, add or replace the SCSI cable.
Keyboard controller failure. Faulty keyboard controller; faulty I/O riser card. Ensure that the I/O riser card is properly installed. If the problem persists, replace the I/O riser card.
Keyboard data line failure.

Keyboard failure.

Keyboard stuck key failure.		 Loose or improperly connected keyboard cable; dirty or faulty keyboard; faulty keyboard controller; faulty I/O riser card. Check the mouse and keyboard connections. If the problem persists, replace the mouse and keyboard. If the problem persists, replace the I/O riser card.
Memory address line failure at address, read value expecting value.

Memory double word logic failure at address, read value expecting value.

Memory high address line failure at start address to end address.

Memory high data line failure at start address to end address.

Memory odd/even logic failure at start address to end address.

Memory write/read failure at address, read value expecting value.		 Faulty or improperly installed memory modules; faulty microprocessor board. Ensure that all banks contain memory modules of the same type and size and that they are properly installed. If the problem persists, replace the specified memory modules.
Memory allocation error. Faulty application program. Restart the application program.
Memory bank population error! Memory modules installed are not the same type and size in each bank; faulty memory module(s); memory modules are not installed sequentially. Ensure that all banks contain memory modules of the same type and size and that they are properly installed. Ensure that banks are populated sequentially. If the problem persists, replace the specified memory modules.
Memory parity failure at start address to end address.

Memory parity error at address.

Memory parity interrupt at address.		 Faulty or improperly installed memory modules. Ensure that all banks contain memory modules of the same type and size and that they are properly installed. If the problem persists, replace the specified memory modules.
Memory tests terminated by keystroke. POST memory test terminated by pressing the space bar. No action is required.
No boot device available. Faulty or missing diskette/CD drive subsystem, hard drive, or hard-drive subsystem. Check the Integrated Devices configuration settings in the System Setup program. Ensure that either the SCSI Controller, Diskette Controller, or the IDE CD-ROM Controller is enabled. If the problem persists, replace the diskette/CD drive subsystem. If the problem persists, replace the hard drive.
No boot sector on harddisk. No operating system on hard drive. Check the hard-drive configuration settings in the System Setup program.
No microcode update loaded for Processor n. BIOS error. Update the BIOS firmware.
No timer tick interrupt. Faulty I/O board. Replace the I/O board.
Non-system disk or disk error. Faulty diskette, diskette/CD drive assembly, hard drive, or hard-drive subsystem; no operating system on diskette or hard drive. Use a bootable diskette. If the problem persists, replace the diskette/CD drive subsystem. If the problem persists, replace the hard drive.
Not a boot diskette. No operating system on diskette. Use a bootable diskette.
PCI BIOS failed to install. Loose cables to expansion card(s); faulty or improperly installed expansion card. Ensure that all appropriate cables are securely connected to the expansion cards. If the problem persists, remove and reseat the expansion cards. If the problem persists, replace the expansion card(s).
PCI bus error. Faulty or improperly installed expansion card; faulty I/O board. Remove and reseat the expansion cards. If the problem persists, replace the expansion card(s). If the problem persists, replace the I/O board.
Plug & Play Configuration Error Embedded xxx.

Plug & Play Configuration Error PCI Slot n.		 Error Embedded xxx Error encountered in initializing PCI device; faulty I/O board.

Error encountered in initializing PCI adapter.		 Install the NVRAM_CLR jumper and reboot the system. Remove and reseat the expansion cards. If the problem persists, replace the expansion card(s). If the problem persists, replace the I/O board.
Primary backplane is not present. SCSI cable is loose, improperly connected, or faulty. Check the SCSI cable connection. If the problem persists, add or replace the SCSI cable.
Processor VID mismatching/VRM missing or failure detected Faulty, unsupported, or missing VRM(s). Ensure that supported VRMs of the same type are properly installed. If the problem persists, replace the VRM.
Read fault.

Requested sector not found.		 Faulty diskette, diskette/CD drive assembly, hard drive, or hard-drive subsystem; faulty peripheral riser card. Replace the diskette/CD drive subsystem. If the problem persists, replace the hard drive. If the problem persists, replace the peripheral riser card.
Plug & Play Configuration Error Embedded xxx. Error encountered in initializing PCI device; faulty I/O board. Install the NVRAM_CLR jumper and reboot the system. Remove and reseat the expansion cards. If the problem persists, replace the expansion card(s). If the problem persists, replace the I/O board.
Plug & Play Configuration Error PCI Slot n. Error encountered in initializing PCI adapter.
Primary backplane is not present SCSI cable is loose, improperly connected, or faulty. Check the SCSI cable connection. If the problem persists, add or replace the SCSI cable.
Processor VID mismatching/VRM missing or failure detected. Faulty, unsupported, or missing VRM(s). Ensure that supported VRMs of the same type are properly installed. If the problem persists, replace the VRM.
Read fault. Faulty diskette, diskette/CD drive assembly, hard drive, or hard-drive subsystem; faulty peripheral riser card. Replace the diskette/CD drive subsystem. If the problem persists, replace the hard drive. If the problem persists, replace the peripheral riser card.
Requested sector not found.
Reset failed. Improperly connected drive interface or power cable. Ensure that the interface cable is securely connected between the diskette/CD interposer board and the peripheral riser card. Ensure that the interface and power cables are securely connected to the backplane board.
ROM bad checksum = address. Faulty or improperly installed expansion card. Remove and reseat the expansion cards. If the problem persists, replace the expansion card(s).
Secondary backplane is not present. SCSI cable is loose, improperly connected, or faulty. Check the SCSI cable connection. If the problem persists, add or replace the SCSI cable.
Sector not found. Faulty diskette, diskette/CD drive assembly, or hard drive. Replace the diskette. Replace the diskette/CD drive subsystem. If the problem persists, replace the hard drive.
Seek error.
Seek operation failed.
Shutdown failure. Shutdown test failure. Ensure that all banks contain memory modules of the same type and size and that they are properly installed. Ensure that banks are populated sequentially. If the problem persists, replace the specified memory modules. If the problem persists, replace the microprocessor board.
System halted! Must power down. Wrong password entered too many times. Informational only.
Time-of-day clock stopped. Faulty battery or I/O riser card. Replace the system battery. If the problem persists, replace the I/O riser card.
Time-of-day not set - please run SETUP program. Incorrect Time or Date settings; faulty system battery. Check the Time and Date settings. If the problem persists, replace the system battery. If the problem persists, replace the I/O riser card.
Timer chip counter 2 failed. Faulty I/O board. Replace the I/O board.
Unable to access processor PROM. Faulty or improperly installed microprocessor; faulty microprocessor board. Ensure that the microprocessors are properly installed. If the problem persists, replace the microprocessor. If the problem persists, replace the microprocessor board.
Unexpected interrupt in protected mode. Improperly installed memory modules or faulty keyboard/mouse controller; faulty I/O riser card. Ensure that all banks contain memory modules of the same type and size and that they are properly installed. Ensure that banks are populated sequentially. If the problem persists, replace the specified memory modules. If the problem persists, replace the I/O riser card.
Unsupported CPU combination. Microprocessor(s) is not supported by the system. Install a supported microprocessor combination.
Unsupported CPU stepping detected.
Utility partition not available. <F10> key was pressed during POST, but no utility partition exists on the boot hard drive. Create a utility partition on the boot hard drive.
Verify that mouse and keyboard are securely attached to correct connectors. Loose or improperly connected mouse or keyboard cable; faulty mouse or keyboard. Check the mouse and keyboard connections. If the problem persists, replace the mouse and keyboard.
Warning: Firmware is out-of-date, please update. I/O riser card firmware error. Update the I/O riser card firmware.
Warning! SCSI cable not present on connector A or connector B of the primary backplane. SCSI cables are loose, improperly connected, or faulty. Check the SCSI cable connections. If problem persists, add or replace the SCSI cables.
Write fault. Faulty diskette, diskette/CD drive assembly, hard drive, or hard-drive subsystem. Replace the diskette. Replace the diskette/CD drive subsystem. If the problem persists, replace the hard drive.
Write fault on selected drive.

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