This is the Dell Logo This graphic produces space between objects Buy Online or Call 1-800-WWW-DELL 
Dell PowerEdge 4600
This graphic produces a rounded corner This button takes the user back to the previous pagePrevious   NextThis button takes the user to the next page.
This is a placeholder for Dell's Customer Training logo
IndexThis is an arrow pointing right
Course OverviewThis is an arrow pointing right
Product OverviewThis is an arrow pointing right
ChassisThis is an arrow pointing right
System BoardThis is an arrow pointing right
Power SubsystemThis is an arrow pointing right
Processor TechnologyThis is an arrow pointing right
Chipset TechnologyThis is an arrow pointing right
Memory TechnologyThis is an arrow pointing right
BackplaneThis is an arrow pointing right
Integrated DevicesThis is an arrow pointing right
BIOS TechnologyThis is an arrow pointing right
SoftwareThis is an arrow pointing right
Troubleshooting This is an arrow pointing down
General Steps

Indicators
LEDs
LCD Indicators
Beep Codes
Error Messages
Review MaterialsThis is an arrow pointing right
Course Feedback
Contact Dell

Dell PowerEdge 4600

LCD Status Messages

The system's bezel indicator can signify when the system is operating correctly or when the system needs attention. When the bezel indicator signifies an error condition, open the bezel to see further information provided by the LCD. The LCD can display two lines of alphanumeric characters. The display codes are presented in two color combinations:

  • White characters on a blue background — Information only; no action is required.
  • Amber characters on a black background — The system needs attention.

Removing LCD Status Messages

For faults associated with sensors, such as temperature, voltage, or fans, the LCD message is automatically removed when that sensor returns to a normal state. For example, if temperature for a component goes out of range, the LCD will display the fault; when the temperature returns to the acceptable range, the message is removed from the LCD display.

For other faults, you must take some action to remove the message from the display:

  • Clear the system event log — You can perform this task remotely, but you will lose the event history for the system.
  • Chassis intrusion — When you remove the cover, the system assumes that you are servicing the bad component; the LCD clears when you replace the cover.
  • Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately 10 seconds, and then connect the power cable and restart the system.

Any of these actions will remove fault messages and return the status indicators and LCD colors to the normal state. Messages will reappear under the following conditions:

  • The sensor returns to a normal state but fails again, resulting in a new system event log entry.
  • The system is reset and new error events are detected.
  • A failure is recorded from another source that maps to the same LCD message.

The table below lists the LCD status messages that can occur, and the probable cause of each.

LCD Status Messages
 Line 1  Line 2  Causes  Corrective Action

SYSTEM ID

SYSTEM NAME

SYSTEM ID is a unique name, 5 characters or less, defined by the user.

SYSTEM NAME is a unique name, 16 characters or less, defined by the user.

The system ID and name are displayed under the following conditions:

  • When the system is powered on
  • When power is off and active POST errors are displayed

This message is for information only.

You can change the system ID and name in the System Setup program.

E0000

OVRFLW CHECK LOG

LCD display overflow message.

A maximum of three error messages can be displayed sequentially on the LCD. The fourth message is the standard overflow message.

Check the SEL for details on the events.

E0119

DRAC TEMP

Remote access card is out of acceptable temperature range.

Ensure that the system cooling fans are operating properly. If not, replace the faulty fan(s). If the problem persists, replace the remote access card.

E0119

TEMP AMBIENT

Ambient system temperature is out of acceptable range.

E0119

TEMP BP

Backplane board is out of acceptable temperature range.

Ensure that the system cooling fans are operating properly. If not, replace the faulty fan(s). If the problem persists, replace the SCSI backplane board.

E0119

TEMP CPU n

Specified microprocessor is out of acceptable temperature range.

Ensure that the system cooling fans are operating properly. If not, replace the faulty fan(s). If the problem persists, ensure that the specified microprocessor heat sink(s) are properly installed. If the problem persists, replace the microprocessor.

E0119

TEMP MEM n

Specified memory riser card is out of acceptable temperature range.

Ensure that the system cooling fans are operating properly. If not, replace the faulty fan(s). If the problem persists, replace the memory riser card.

E0119

TEMP PBAY

Peripheral bay is out of acceptable temperature range.

Ensure that the system cooling fans are operating properly. If not, replace the faulty fan(s)

E0119

TEMP SYSTEM

System board is out of acceptable temperature range.

Replace the system board>.

E0212

DRAC EXT POWER

Remote access card is out of acceptable voltage range; faulty or improperly installed power supply or remote access card.

Ensure that power supplies are properly installed. If the problem persists, ensure that the remote access card is properly installed. If the problem persists, replace the remote access card .

E0212

DRAC VOLT BATT

E0212

DRAC VOLT PCI

E0212

VOLT 3.3

System power supply is out of acceptable voltage range; faulty or improperly installed power supply.

Ensure that power supplies are properly installed. If the problem persists, replace the faulty power supply.

E0212

VOLT 5

E0212

VOLT 12

E0212

VOLT BATT

Faulty battery or system board.

Replace the system battery. If the problem persists, replace the system board.

E0212

VOLT BP 12

Backplane board is out of acceptable voltage range.

Ensure that the power cable is securely connected to the backplane board. If the problem persists, replace the faulty power supply.

E0212

VOLT BP 3.3

E0212

VOLT BP 5

E0212

VOLT CPU VRM n

Specified microprocessor VRM voltage is out of acceptable range; faulty or improperly installed microprocessor VRM; faulty system board.

Ensure that supported VRMs of the same type are properly installed. If the problem persists, replace the VRM. If the problem persists, replace the system board>.

E0212

VOLT NIC 1.8V

Integrated NIC voltage is out of acceptable range; faulty system board; faulty or improperly installed power supply.

Ensure that power supplies are properly installed. If the problem persists, replace the faulty power supply. If the problem persists, replace the system board>.

E0212

VOLT NIC 2.5V

E0212

VOLT MEMORY n

Specified memory riser card is out of acceptable voltage range; faulty or improperly installed memory card; faulty or improperly installed power supply.

Ensure that power supplies are properly installed. Ensure that the memory riser card is properly installed. If the problem persists, replace the faulty power supply. If the problem persists, replace the memory riser card.

E0212

VOLT PBAY 12

Peripheral bay is out of acceptable voltage range.

Ensure that the power cables are securely connected to the peripheral bay backplane board. If the problem persists, replace the faulty power supply.

E0212

VOLT PBAY 3.3

E0212

VOLT PBAY 5

E0212

VOLT PLANAR REG

System board is out of acceptable voltage range; faulty system board.

Replace the system board.

E0276

CPU VRM n

Specified microprocessor VRM is faulty, unsupported, or improperly installed.

Ensure that supported VRMs of the same type are properly installed. If the problem persists, replace the VRM. 

E0276

MISMATCH VRM n

E0280

MISSING VRM n

Specified microprocessor VRM is improperly installed or missing.

Ensure that a supported VRM is properly installed for each microprocessor. If the problem persists, replace the VRM.

E0319

PCI OVER CURRENT

Faulty or improperly installed expansion card or system board.

Ensure that the expansion cards are properly installed. If the problem persists, replace the expansion card(s). If the problem persists, replace the system board>.

E0412

TACH FAN n

Specified cooling fan is faulty, improperly installed, or missing

Ensure that the cooling fans are properly installed. If the problem persists, faulty fans(s).

E0780

MISSING CPU 1

Microprocessor is not installed in socket 1.

Install a microprocessor in socket 1. To identify microprocessor socket 1,

E07F0

CPU IERR

Faulty or improperly installed microprocessor, or system board.

Replace the microprocessor. If the problem persists, replace the system board>.

E07F1

TEMP CPU n HOT

Specified microprocessor is out of acceptable temperature range.

Ensure that the system cooling fans are operating properly. If not, replace the faulty fan(s). If the problem persists, ensure that the specified microprocessor heat sink(s) are properly installed. If the problem persists, replace the microprocessor.

E07F4

POST CACHE

Faulty or improperly installed microprocessor or system board.

Replace the microprocessor. If the problem persists, replace the system board>.

E07F4

POST CPU REG

E07F4

POST CPU SMI

SMI handler failed to initialize; faulty system board.

Replace the system board.

E07FA

TEMP CPU n THERM

Specified microprocessor is out of acceptable temperature range.

Ensure that the system cooling fans are operating properly. If not, replace the faulty fan(s). If the problem persists, ensure that the specified microprocessor heat sink(s) are properly installed. If the problem persists, replace the microprocessor.

E0876

POWER PS n

No power is available for the specified power supply; specified power supply is improperly installed or faulty.

Ensure that the power cables are securely connected to the system. Ensure that power supplies are properly installed. If the problem persists, replace the faulty power supply. If the problem persists, replace the power distribution board. If the problem persists, replace the system board.

E0880

POWER PS n

Insufficient power is being supplied to the system; specified power supply is improperly installed, faulty, or missing.

Ensure that power supplies are properly installed. If the problem persists, replace the faulty power supply. If the problem persists, replace the power distribution board. If the problem persists, replace the system board.

E08F4

AC LINE n

No power available through the specified power cord.

Ensure that all power cords are securely connected. 

E0CB2

MEM SPARE ROW

Correctable errors threshold was met in a memory bank, and errors are remapped to the spare bank.

Informational only.

E0CF1

MBE DIMM Bank n

Memory modules installed in the specified bank are not the same type and size; faulty memory module(s).

Ensure that all banks contain memory modules of the same types and size and that they are properly installed. If the problem persists, replace the memory modules.

E0CF1

POST MEM 64K

Parity failure in the first 64 KB of main memory.

Replace the memory modules.

E0CF1

POST NO MEMORY

Main-memory refresh verification failure.

Ensure that all banks contain memory modules of the same types and size and that they are properly installed. If the problem persists, replace the memory modules.

E0CF5

LOG DISABLE SBE

Multiple single-bit errors on a single memory module.

Replace the memory modules.

E0D76

DRIVE FAIL

Faulty or improperly installed hard drive or RAID controller.

Ensure that the hard drives are properly installed. If the problem persists, replace the hard drive(s). If the problem persists, replace the RAID controller.

E0F04

POST CMOS

CMOS write/read failure; faulty system board.

Replace the system board.

E0F04

POST CPU SPEED

Microprocessor speed control sequence failure.

Replace the microprocessor. If the problem persists, replace the system board>.

E0F04

POST DMA INIT

DMA initialization failure; DMA page register write/read failure.

Ensure that the memory riser cards are properly installed. If the problem persists, replace the memory modules.

E0F04

POST DMA REG

Faulty system board.

Replace the system board>.

E0F04

POST KYB CNTRL

Faulty keyboard controller; faulty system board.

Replace the system board.

E0F04

POST MEM RFSH

Main-memory refresh verification failure.

Ensure that the memory riser cards are properly installed. If the problem persists, replace the memory modules.

E0F04

POST PIC REG

Master or slave PIC register test failure.

Replace the system board>.

E0F04

POST SHADOW

BIOS shadowing failure.

Ensure that the memory riser cards are properly installed. If the problem persists, replace the memory modules. If the problem persists, replace the system board>.

E0F04

POST SHD TEST

Shutdown test failure.

E0F04

POST SIO

Super I/O chip failure; faulty system board.

Replace the system board.

E0F04

POST TIMER

Programmable interval timer test failure; faulty system board.

Replace the system board.

E0F0B

POST ROM CHKSUM

Faulty or improperly installed expansion card.

Ensure that the expansion cards are properly installed. If the problem persists, replace the expansion card(s). If the problem persists, replace the system board.

E0F0C

VID MATCH CPU n

Specified microprocessor is faulty, unsupported, improperly installed, or missing.

Replace the microprocessor.

E10F3

LOG DISABLE BIOS

BIOS disabled logging errors.

Check the SEL for details on the errors.

E13F2

IO CHANNEL CHECK

Faulty or improperly installed expansion card or system board.

Ensure that the expansion cards are properly installed. If the problem persists, replace the expansion card(s). If the problem persists, replace the system board.

E13F4

PCI PARITY

E13F5

PCI SYSTEM

E13F8

CPU BUS INIT

Faulty system board.

Replace the system board>.

E13F8

CPU BUS PARITY

Faulty system board.

E13F8

CPU MCKERR

Machine check error; faulty or improperly installed microprocessor or faulty system board.

Ensure that the microprocessor is properly installed. If the problem persists, Replace the microprocessor. If the problem persists, replace the system board.

E13F8

HOST BUS

Faulty system board.

Replace the system board>.

E13F8

HOST TO PCI BUS

E13F8

MEM CONTROLLER

Faulty or improperly installed memory riser card or system board.

Ensure that the memory riser cards are properly installed. If the problem persists, replace the memory riser cards. If the problem persists, replace the system board.

E1580

MISSING MEM n

Specified memory riser card is faulty or improperly installed.

Ensure that the memory riser cards are properly installed. If the problem persists, replace the memory riser cards.

E1580

POWER CONTROL

Faulty power supply distribution board.

Replace the power supply distribution board.

E20F1

OS HANG

Operating system watchdog timer timed out.

Restart your system. If the problem persists, see your operating system documentation.

EFFF0

ESM ERROR

ESM firmware failure; faulty system board.

Replace the system board.

EFFF1

POST ERROR

BIOS error.

Update the BIOS firmware.

EFFF2

BP ERROR

Faulty or improperly installed backplane board; loose or improperly connected backplane board cables.

Ensure that the interface cables are securely connected to the backplane board. If the problem persists, replace the SCSI backplane board.

EFFF3

DRAC ERROR

Faulty or improperly installed remote access card.

Ensure that the remote access card is properly installed. If the problem persists, replace the remote access card.

This graphic, located at the bottom of the page, includes navigation buttons allowing you to return to the Previous page, or continue to the Next page. The Previous button is on the left, and the Next button is on the right. Text links are available at the top right of the page.


Copyright 1999-2002 Dell Computer Corporation. All rights reserved.